Global Exclusions Don't Work

I have two policies in place. Under Essential Security, I have Parked Domains enabled. I have a new domain I setup recently which was being blocked. I tried adding the domain as a global exception so it works in both policies, but it doesn't work in either of them. I still see the logs blocking the hostname/domain just as if I didn't create an exception. I've tried adding it both manually and from the Live Sessions "Blocks" screen and it doesn't work. If I add it instead as an exception specific to each policy, it works as expected. Why wouldn't this work when making a global exception? It doesn't seem to do anything in this instance.

SVN Support Team

February 24, 2024 18:45

Hi Vinny,

Thanks for your feedback and letting us know about your issue.

For further examination, could you share your config and log files by clicking on the Send Feedback link at the bottom left of the page, please?

https://www.zenarmor.com/docs/support/reporting-bug#as-of-v114

Best Regards

Vinny Abello

February 24, 2024 20:04

Thank you. I just sent them.

Global Exclusions Don't Work

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