Cloud Threat Intelligence Overview Status:Degraded

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daniel

• November 18, 2025 17:29

Cloud Threat Intelligence Overview

73%

Status:Degraded

Queries:97

RTT:106 ms

 

Web is affected, websites opening very slow. Had to enable bypass mode.

Please fix

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  daniel

  • November 18, 2025 17:31
  • Edited

  RTT: 19.0 ms

  RTTd: 27.2 ms

  Loss: 0.0 %

   

  WAN link is not affected. Its zenarmor

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  SVN Support Team

  • November 18, 2025 20:51

  Hi Daniel,

  Cloudflare experienced a global access issue, and since we also use their services, it impacted our Cloud Threat Intel functionality as well. Is it the same after restarting Zenarmor Engine service?

   

  Best regards

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  Kenneth

  • November 18, 2025 21:45
  • Edited

  Same issue after restarting packet engine or complete restart of firewall.

  Ongoing discussion on Reddit https://www.reddit.com/r/zenarmor/comments/1p0itqj/funny_cloudflare_outage_symptoms

  Temporarily disabled Cloud Threat Intelligence to get latency and performance back to normal going through firewall.

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  zddos

  • November 19, 2025 03:27

  Have your redundancy setup in AWS? As we can see the AI/ML adoption will introduce more of these failures as companies start to "automate" deployments. I suggest you have more than one CSP in your setup.

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  Cloud Threat Intelligence Overview

  0%

  Status:DOWN

  Queries:46,165

  RTT:76 ms

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  zddos

  • November 19, 2025 03:28

  Does Zenarmor have services status page? I think after today's outage you will need to have one.

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  daniel

  • November 19, 2025 18:11

  Well its at 100% but: RTT:73 ms

  Connections are still very slow, CTI is braking the connections. Why did you remove other server selection?

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  SVN Support Team

  • November 19, 2025 21:18

  Hi Daniel,

  Can you share the logs files to investigate via “Have Feedback” option in the bottom left corner of UI?

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