Cancellation and Refund Request - Zenarmor Home Invoice number H80VWK9Y-0002

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Damian

• July 21, 2026 17:51

Dear Zenarmor Support Team,I am writing to formally request the cancellation of my Zenarmor Home subscription and a full refund of my payment. Please find my subscription details below:- Account Email: dsoworka@gmail.com - Activation Key / License Key: 49f6f39f-aef2-4284-b2fd-819a12527776 - Order / Invoice Number: H80VWK9Y-0002 - Purchase Date: 20.07.2026 As I am within the eligible refund window for the annual subscription, I kindly request a 100% refund of the paid amount to my original payment method. Please also ensure that any automatic renewals for this account are disabled.Could you please confirm once the cancellation has been processed and the refund has been issued? Thank you for your assistance.

Best regards, Damian Soworka

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• Official comment

  

  SVN Support Team

  • July 21, 2026 19:07

  Hi Damian,

  Thank you for reaching out. You can manage your auto-renewal settings and cancellation requests directly through your subscription profile at the following link:

  https://dash.zenarmor.com/firewalls/profile/subscriptions

   

  Best regards

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  Damian

  • August 08, 2026 16:12

  Hello,

  Thank you for your reply. I have already disabled automatic renewal of my Zenarmor Home subscription.

  However, I would like to clarify that I am requesting a full cancellation of my current Zenarmor Home subscription and a refund of the payment for invoice H80VWK9Y-0002.

  I do not want to keep the subscription active until July 20, 2027. I would like to cancel it now and receive a refund.

  Could you please confirm whether you can process the cancellation and refund?

  Thank you for your help.

  Best regards,
  Damian

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  SVN Support Team

  • August 08, 2026 18:48

  Hi Damien,

  Please cancel your subscription in subscription detail. Then the sales team will be contacted to you soon.

   

  Best regards,

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  Damian

  • August 09, 2026 16:41

  Hello,
  I have already cancelled the subscription in the subscription details. It now shows “Automatically cancels on Jul 20, 2027”.
  I will wait for the Sales Team to contact me regarding the refund.

  Best regards,
  Damian

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